Electronic Childcare Vouchers
The vast majority of Childcare Vouchers are now provided electronically, which means that you will not be handed a physical voucher by parents, but will instead be paid automatically each time a parent makes a transfer to you.
To allow parents to pay you using electronic Childcare Vouchers you should provide them with your Edenred account number, which begins with the letter 'P'. Your Edenred account number will appear on all communications you receive from us, including your welcome letter and any payment notifications.
- Parents have their account credited by their employer, usually on or around their payday.
- They are then required to go into their account to make a transfer to you. They can set up a standing order to pay you the same time each month.
- Each time a parent makes a transfer to you, we will issue payment using the details you provided when you affiliated. If you have opted to be paid directly into your bank account, payment will credit your account within 3-4 working days of the parent making a transfer.
- Each payment will be accompanied by an email (or letter if you have not provided an email address) providing details of the payment.
How you get paid - Paper Childcare Vouchers
Paper Childcare Vouchers can be redeemed online via the account that is set up for you when you affiliate. Login details for this account will be included on your welcome letter. Vouchers can also be submitted for redemption by post.
Each time you submit vouchers for redemption, we will issue payment using the details you provided when you affiliated. If you have opted to be paid directly into your bank account, payment will credit your account 3-4 working days after you submit vouchers for redemption.